Popsicle Labs ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data.
When you sign up for early access or use our platform, we may collect:
We use collected data to:
We do not sell your personal data. We may share data with:
Popsicle processes conversation signals — not full transcripts. Our AI identifies patterns such as disengagement, pricing resistance, and competitor mentions. We do not train general-purpose AI models on your proprietary conversation data. Your data is isolated and used solely to serve your team's intelligence needs.
We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and secure development practices. We use SOC 2 Type II-aligned infrastructure.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Conversation signal data is processed in real-time and we retain only extracted signals and metadata, not raw conversation content.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at info@popsicle-labs.app.
We use essential cookies to operate the platform and optional analytics cookies to understand usage. You can control cookie preferences through your browser settings.
Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for all international data transfers.
We may update this policy from time to time. We will notify you of material changes via email or through the platform. Continued use of Popsicle after changes constitutes acceptance of the updated policy.
For privacy-related questions or concerns, contact us at info@popsicle-labs.app.